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The Philippine IT Law Journal
Spamming the World
by Charilyn A. Dee
Spam, spam, spam, spam.....no, no, no it is not the kind that we eat. This one is a technical term referring to unsolicited e-mail messages appearing in your inbox. These messages are called by many other names, but the most commonly used term to describe it is "spam." There are a lot of theories abounding in the Internet as to the reason behind the name but the most reliable is a story, rumored to have originated from the MUD/MUSH community, told by blue haired former news administrator Nathan J. Mehl and summarized in www.cybernothing.org:
"My friend-who-shall-remain-nameless was, ah, a younger and callower man, circa 1985 or so, and happened onto one of the original Pern MUSHes during their most Sacred Event - a hatching. After trying to converse sanely with two or three of the denizens, he came quickly to the conclusion that they are all a bunch of obsessivecompulsive nitwits with no life and less literary taste. (Probably true.)
Cybernothing editor's Note: another source tells me that this actually happened in the summer of 1991.
So, as the 'eggs' were 'hatching', he assigned a keyboard macro to echo the line:
SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM
...and proceeded to invoke it once every couple of seconds, until one of the wizards finally booted him off.
...which would have probably been that last that anyone ever heard or thought of it, except that it apparently ingrained itself into the memory of the PernMUSHers, and forever after there was the legend of 'that asshole who spammed us.'
Every once in a while, this story makes it back to my friend, and he tries very hard to keep a straight face... " [ 1 ]
Spam, a formerly harmless form of electronic advertisement, is now gaining attention from the legislative arm of various governments, notably of the United States, Australia, and the European Union. Complaints of the end-users inconvenienced by spamming are mounting. The Australian government drafted its version of an anti-spam law because 50% of e-mails received by end-users are spam that resulted in increased download time and Internet access costs. [ 2 ] In the United States, average Americans spend fifteen hours deleting spam compared to two hours in 2002. [ 3 ] Roughly the same numbers apply in other countries harassed by spam.
Marketers who use this form of advertisement are seldom reputable as can be deduced from the most common forms of spam. Examples are:
- Chain letters
- Pyramid schemes (including Multilevel Marketing, or MLM)
- Other "Get Rich Quick" or "Make Money Fast" (MMF) schemes
- Offers of phone sex lines and ads for pornographic web sites
- Offers of software for collecting e-mail addresses and sending UCE
- Offers of bulk e-mailing services for sending UCE
- Stock offerings for unknown startup corporations
- Quack health products and remedies
- Illegally pirated software ("Warez") [ 4 ]
The problem
There are many spam-caused problems but the most pertinent is the cost borne by the end users. Sending spam mail is amazingly cheap since it only requires a 28.8 kbps dial-up modem and a PC. A spammer can send hundreds of bulk e-mails per hour. However, the effect of this falls on the end-users especially those who pay for personal e-mail services.
In the technical sense, the Internet is a worldwide system of computer networks that allows data to be routed and rerouted before the data arrives to its destination. Each data passing through this network system contains the address of the source and the destination. The routers read the address and then send it to the appropriate router which repeats the same process until the data arrive to its Jestination. For example, atypical e-mail is virtually divided into "packets" for transmission because its mere size would limit the possibility of a single transmission. Dividing information into packets makes it more manageable and thus avoids data loss. The router can only read the packet at a time. This creates the delay in sending and receiving mails via the Internet.
So just imagine if there was delay in sending and receiving e-mails before spams, how much more with the introduction of spams? The problem doesn't end there. Instead of processing only important mails, spams create a drag on the CPU of ISPs resulting in lost time and resources of end users. Data are lined up in queues of unsolicited mails, or SPAMS. [ 5 ]
Spam abuse legislation
In answer to the growing problem of spams, some countries took appropriate measures. These countries differ in whether subscribers should "opt-in" or "opt-out" spam. Opt-in is for the user to give consent before receiving spam, whereas optout is when the user automatically receives spam and expresses his/her refusal to accept such messages to the spammer via e-mail to whatever address the spammer gave.
United States
Last 1 January 2004, the Can-Spam Act of 2003 went into effect. The law prohibits e-mail senders to falsify or disguise their identity by using misleading subject lines, improperly harvesting e-mail addresses, or taking advantage of automated systems for generating electronic addresses by combining names, letters and numbers.
Business should not market themselves through false or misleading e-mails, and a true return e-mail and postal address must be provided along with a means to optout of receipt of further e-mails.
Pornographic sites are required to give conspicuous notice that the email is a solicitation or advertisement and sexually-oriented and plainly labeled as such. [ 6 ]
European Union
A directive was drawn up in July 2002 and came into force in October 2003, but only four countries brought their national legislation up to the new standards.
The directive requires the consent of the customer before the message can be sent. Within the existing customer relationship, it is reasonable to offer similar products or services provided that with each message the customer should be informed about their further use of the customer's email address in a clear and distinct manner, and be given the opportunity to refuse such usage. [ 7 ]
South Korea
The revised anti-spam law of South Korea was successful in curbing the increase of spam. The law prohibits the harvesting of e-mail addresses from websites and the use of technical means to get around spam blocks. It also strengthened control of illegal labeling of commercial e-mails and protection of juveniles from spamming. [ 8 ]
Australia
The anti-spam laws of Australia adopted the opt-in policy in receiving unsolicited commercial e-mails. It banned the distribution and use of email harvesting and list-generating software that allow spammers to make a list of e-mail addresses. Furthermore, it provides that all commercial messages will have to include full details of the sender's name and physical address, as well as an unsubscribe option allowing recipients to stop any further messages. [ 9 ] Violators will have a fine of more than $A1 million. [ 10 ]
Malaysia
A country that chose to take another route in tackling the issue is Malaysia. Malaysian authorities preferred to educate the people in using the Internet to protect themselves. So far, it is the only country waging an active war against spamming through education.
Effective?
Despite the best intentions of lawmakers, the power of anti-spam legislation is still highly criticized and doubted. The survey released by Pew Internet and American Life Project shows that even after the implementation of Can-Spam Act, spamming continues to be a problem. The survey further shows that:
"In terms of emails received on personal email accounts, 24%of respondents are receiving more spam than before January 1, 53% have not noticed a change, 3% do not know, and only 20% report that they are receiving less spam.
With respect to work-related email accounts, 19% of respondents say that they are receiving more spam, 53%. have not noticed a change, 18% do not know, and only 11% state that they are receiving less spam.
The survey shows an overall increase of email users who have reduced their use of email because of spam from 25% last June to 29% now. While last June 52% of users said that they are less trusting of email because of spam, that percentage now has jumped to 63%.
Moreover, the percentage of users who report that spam, has made being online unpleasant and annoying has jumped from 70% last June to 77% now. At this point, 86% of ernail users report some level of distress caused by spam." [ 11 ]
Admittedly, legislation alone cannot stem the flood of spam in electronic mailboxes. "There's no silver bullet," Roger Dean, founder of EEMA, told ElectricNews.Net. "The solution is a combination of legislation, technology and educated users." [ 12 ]
Anti-spam law in the Philippines?
The spam issue in the Philippines is almost insignificant because the number of Filipinos hooked up to the Internet is sparse compared to other countries. Nevertheless, the Philippine government should also take up arms against spam in order to alleviate any cost that businesses and individuals may bear as a result of the malpractice.
It is preferable if Congress adopts an opt-in policy. Generally, spams that clogged the end-user's inbox are unwanted and to make the reception of spams automatic will only give the spammer the freedom to send one message after another should the recipient opt to unsubscribe. This defeats the purpose of the law which was to save the end-user cost and time. The possibility that the end-user will spend more time unsubscribing to the spams should be avoided. Another advantage of an opt-in policy is that it can minimize the possibility of a minor's exposure to adult materials because majority of spams sent are pornographic.
Sparnmers must provide true addresses to which the recipients will be able to send their refusal to receive any further spam. This is to make sure that the end-user is not robbed of his right to make a choice. If an unscrupulous spammer provides a false address, the end-user will be forced to bear the continual reception of message he no longer wants.
Those two features of an anti-spam measure are most relevant for now.
Endnotes
1. Southwick, Scott and Falk, J.D.(1998). The Net Abuse FAQ. Retrieved on 31 March 2004. http://www.cybernothing.org/faqs/net-abuse-faq.html
2. Barton, Lindsay. Spain. Retrieved on 2 April 2004, from Australian Government: National Office for the Information Economy. http://www.noie.gov.au/projects/confidence/Improving/spam.htm
3. Studies Find More Spam Leaves Bad Taste In Inboxes(30 March 2004). Retrieved on 2 April 2004 from WBALChannel.com http://www.thewbalchannel.com/news/2961291/detail.html
4. The Problem. Retrieved on 2 April 2004 from CAUSE Coalition Against Unsolicited Commercial E-mail http://www.cauce.org/about/problem.shtml
5. Ibid.
6. Junk e-mail runs rampant despite Can Spam Act (25 March 2004) Retrieved on 2 April 2004, from Yahoo! News http://story.news.yahoo com/news?tmpl=story&cid=711&ncid=711&e=2&u=/usatoday/ 20040325/tc_usatoday/junkemailrunsrampantdespitecanspanract
7.Carter, Richard (27 January 2004). No 'silver bullet' for the monster of junk email. Retrieved on 2 April 2004 from EUobserver. http://www.euobserver.com/index.phtml?aid=14227
8. Williams, Martin (15 September 2003) Spam falls after South Korea strengthens e-mail law. Retrieved on 29 March 2004, from InfoWorld. http://www.infoworld.com/article/03/09/15/HNkoreaspam_1.html
9. Perrone, Jane (24 July 2003). Australia Tries to Can Spam. Retrieved on 29 March 2004 from Guardian Unlimited.
http://www.guardian.co.uk/online/spam/story/0,13427,1005158,00.html
10. AFP (22 March 2004). Asian countries join US-led coalition against spa,. Retrieved on 2 April 2004 from smh.com.au. http://www.smh.com.au/articles/2004/03/22/1079823278794.html
11. Sinrod, Eric J. (25 March 2004). Junk email runs rampant despite CAN-Spam Act. Retrieved on 2 April 2004 from USATODAY.com. http://www.usatoday.com/tech/columnist/ericjsinrod/2004-03-25-sinrod_x.htm
12. Clark, Mathew (5 November 2003). No silver bullet for spam, says expert. Retrieved on 2 April 2004 from electricnews.net. http://www.enn.ie/news.html?code=9380566
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